Business ServicesFinlandopen

TED 249460-2026Finland – Customer services – Ulkoistettu asiakaspalvelukumppani, Jätekukko Oy

This procurement notice was published by Sansia Oy in Finland on 2026-04-13. The contract covers Business Servicesservices under CPV classification 79342300, 79512000, and follows a open procedure in accordance with EU Directive 2014/24/EU. The estimated contract value has not been disclosed. The submission deadline is 05/13/2026. This notice is open to all qualified suppliers across EU member states and is sourced directly from TED Europa — the official EU procurement journal.

AI PROCUREMENT BRIEFING
Notice ID249460-2026
Submission Deadline05/13/2026
Estimated ValueNot Disclosed
Published2026-04-13
Bid Complexity
Competitive
Procurement Notice Summary
Notice ID249460-2026
Contracting AuthoritySansia Oy
CountryFinland (FIN)
SectorBusiness Services
Estimated ValueNot Disclosed
Submission Deadline05/13/2026
Published2026-04-13
Procedure Typeopen
Notice Typecn-standard
CPV Codes79342300, 79512000, 79342300

Contract Description

Hankinnan kohteena on ulkoistettu asiakaspalvelukumppani Jätekukon oman asiakaspalvelun tueksi. Hankinnan kohteen kuvaus on esitetty tarjouspyynnön liitteissä 1 Hankinnan kohteen kuvaus sekä 2 Toimintakuvaus. Sopimuskauden on arvioitu alkavan 14.9.2026. Sopimuskausi on määräaikainen kolme (3) vuotta, jonka jälkeen jatkuu toistaiseksi voimassa olevana.

How to Apply

This Business Services contract is open under an open procedure in accordance with EU Directive 2014/24/EU. Any qualified economic operator established in the EU — including SMEs — may submit a tender directly without prior pre-qualification.

  1. Access the official notice on TED Europa →
  2. Download the procurement documents from the contracting authority's e-procurement portal
  3. Prepare your European Single Procurement Document (ESPD) and technical offer
  4. Submit your bid before 05/13/2026

Contracting Authority

OrganizationSansia Oy
CountryFinland (FIN)
Procedure Typeopen
Notice Typecn-standard
Contact Phone+358 444188858

Classification (CPV Codes)

793423007951200079342300

CPV (Common Procurement Vocabulary) codes classify the subject of the contract.

Frequently Asked Questions

Can I still bid on tender 249460-2026?

Yes. The submission deadline for notice 249460-2026 is 05/13/2026. This is an open procedure published under EU Directive 2014/24/EU. All qualified suppliers across EU member states may submit a bid via the official TED Europa notice.

Who is the contracting authority for 249460-2026?

The contracting authority is Sansia Oy based in Finland. Contact email: outi.jalkala@sansia.fi.

What is the estimated contract value for this Business Services tender?

The contracting authority has not disclosed an estimated contract value for this notice. Refer to the official TED publication for full financial details.

What procedure type is used for tender 249460-2026?

This tender uses an open procedure. Under an open procedure, any qualified supplier may submit a full bid without pre-qualification — including SMEs.

What sector and CPV codes apply to this notice?

This procurement covers the Business Services sector under CPV codes 79342300, 79512000. It was published by Sansia Oy in Finland and sourced from TED Europa — the Official Journal of the EU.

Related EU Procurement Guides

TenderMetric — Independent EU procurement intelligence platform. Not affiliated with the EU Publications Office, the European Commission, or TED (Tenders Electronic Daily). Tender data is sourced from TED for informational purposes only; always verify procurement notices directly at ted.europa.eu before submitting a bid. Full Disclaimer  ·  Last Reviewed: April 2026  ·  Data Methodology