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Operational Standards Data Governance Protocol — GDPR Compliant

Privacy Policy

1. Controller Identity

The data controller for tendermetric.com is TenderMetric Intelligence Systems, Kerasountos 94, Aigaleo 12242, Greece (GEMI: 181077901000). For data protection inquiries: dev [at] tendermetric.com.

2. Data We Collect

Automatically collected: When you visit TenderMetric, our infrastructure (Cloudflare) processes standard web logs including IP addresses, browser type, referring pages, and page views. This data is used for security, performance monitoring, and analytics. Cloudflare may retain this data per their own privacy policy.

Cookies: We use a cookie consent mechanism. We use functional cookies (e.g., your cookie consent preference stored in localStorage) and, if consented, analytics/advertising cookies via Google AdSense. No tracking cookies are set without your explicit consent.

Contact inquiries: If you contact us by email, we store your email address and message solely to respond to your inquiry. This data is not shared with third parties and is deleted after 12 months.

3. Tender Data — No Personal Data

All procurement notices displayed on TenderMetric are sourced from TED Europa, a public EU institution. This data constitutes public information published under EU law (Directive 2014/24/EU) and re-used under EU Open Data Directive 2019/1024. Contracting authority names and contact details in notices are institutional, not personal, data.

4. Third-Party Services & AdSense

TenderMetric integrates the following third-party services:

  • Cloudflare: Hosting, CDN, and DDoS protection. Processes IP addresses per Cloudflare's Privacy Policy.
  • Google AdSense: We display contextual advertising. If you consent to cookies, Google may use cookies to serve personalized ads based on your browsing. You may opt out via Google Ads Settings or the DAA opt-out portal.
  • Anthropic Claude API: When you request an AI briefing, your tender's title, sector, and CPV codes are sent to Anthropic's API. No personal user data is transmitted.

Advertising Disclosure: TenderMetric displays Google AdSense advertisements. These ads support the operational costs of the platform. Ad personalization cookies are only set with your explicit consent via our cookie banner.

5. Your Rights Under GDPR

As an EU/EEA resident, you have the following rights under the General Data Protection Regulation (GDPR — Regulation 2016/679):

  • Right of access (Art. 15) — request a copy of personal data we hold about you
  • Right to rectification (Art. 16) — correct inaccurate personal data
  • Right to erasure (Art. 17) — request deletion of your data ("right to be forgotten")
  • Right to restriction (Art. 18) — restrict how we process your data
  • Right to data portability (Art. 20) — receive your data in a structured format
  • Right to object (Art. 21) — object to processing based on legitimate interests

To exercise any right, contact dev [at] tendermetric.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA — dpa.gr) or your local supervisory authority.

6. Data Retention

Server logs: retained up to 30 days by Cloudflare. Contact emails: retained up to 12 months. Cookie consent preferences: stored locally in your browser until cleared. We do not sell, rent, or share personal data with third parties for marketing purposes.

7. Changes to This Policy

We may update this policy to reflect changes in our services or legal obligations. The current version is always available at tendermetric.com/privacy. Last updated: March 2026.

Document Metadata

Protocol ID
PRIVACY-GDPR-V1.0
Legal Framework
GDPR (EU) 2016/679
Supervisory Authority
Hellenic DPA (dpa.gr)
Status
Active / Enforced